Return Policy

At Amraf Pharma, we strive to ensure that you are fully satisfied with your purchase. If you’re not, we offer a simple 15-day return policy under the following conditions:

1. Return Eligibility

• You can return products within 15 days from the purchase date.
• The product must be unopened and unused with the original packaging intact.
• Products that have been opened, used, or damaged are not eligible for return.

2. Proof of Purchase

• You will need to provide your original receipt or proof of purchase to process a return.

3. Initiating a Return

• Contact Us: Reach out to our customer service team via:
  • Phone: 03064255552
  • Email: amrafpharma@gmail.com
• Our team will review your request and provide instructions for sending the product back.

4. Return Shipping

• Return shipping costs are the customer’s responsibility unless the return is due to a defective or incorrect product.
• We recommend using a trackable shipping method to avoid any issues.

5. Refunds

• Once we receive and inspect the product, we will issue a refund to the original payment method within 7-10 business days.
• Shipping fees are non-refundable.

6. Non-Returnable Items

• Opened, used, or damaged products are not eligible for return.

For any questions, feel free to contact us. Thank you for choosing Amraf Pharma!